Privacy Policy

Overview

This Privacy Policy explains how SOIVIS collects, uses, shares, and protects information when you use RealmConquest, including the website, accounts, beta access, realms, and related game services.

RealmConquest is a general-audience, free-to-play browser strategy MMO. The game is not directed to children under 13, and players under 13 may not create an account or use the service.

Information we collect

The information we collect depends on how you use RealmConquest. It may include:

• Account information, such as your email address, username or display name, password authentication data, account preferences, and verification status.
• Gameplay information, such as realms joined, colonies, squads, outposts, resources, alliances, orders, battle reports, rankings, moderation actions, and other game-state records needed to run persistent worlds.
• Community and support information, such as messages, reports, requests, feedback, bug reports, and communications with administrators or support.
• Technical and usage information, such as IP address, browser and device details, session identifiers, pages viewed, in-game actions, error logs, security logs, and approximate location inferred from network data.
• Cookie and local storage data used for login sessions, security, preferences, analytics, and service reliability.
• Payment-related records if paid features are introduced, such as purchase history, entitlement records, invoices, tax or fraud signals, and payment processor references. RealmConquest does not need to store raw payment card numbers.

How we use information

We use information to operate, protect, and improve RealmConquest. This includes:

• Creating accounts, authenticating players, maintaining sessions, and providing account features.
• Running persistent realms, resolving tick-based game systems, saving game history, and displaying player-facing game state.
• Detecting and preventing abuse, cheating, automation, multi-accounting, security incidents, spam, and violations of the Terms of Service.
• Moderating player behavior, investigating reports, responding to support requests, and enforcing game rules.
• Sending service messages, account notices, beta access updates, security notices, and purchase-related communications if purchases become available.
• Measuring performance, debugging errors, testing features, and improving balance, reliability, accessibility, and user experience.
• Complying with legal obligations and protecting the rights, safety, and property of players, SOIVIS, and the public.

How we share information

We do not sell your personal information. We may share information in the limited ways needed to operate RealmConquest:

• With other players when information is part of the game experience, such as display names, alliance membership, map state, rankings, battle results, and player-generated messages.
• With service providers that help host, secure, analyze, deliver, or support the service, subject to appropriate confidentiality and security obligations.
• With payment processors if paid features are introduced, so they can process payments, refunds, fraud checks, taxes, and receipts.
• When required by law, legal process, or a valid government request.
• When needed to investigate abuse, enforce rules, protect safety, prevent fraud, or protect the rights and property of SOIVIS, players, or others.
• As part of a merger, acquisition, financing, reorganization, or transfer of the service, with appropriate notice where required.
• With your consent or at your direction.

Cookies and local storage

RealmConquest uses cookies and similar browser storage for login sessions, security, remembering preferences, keeping the game client usable, and understanding service performance. Blocking cookies may prevent account login or parts of the game from working correctly.

If analytics or advertising tools are added or changed, this policy will be updated to describe the relevant data use and any opt-out choices.

Data retention

We keep information for as long as reasonably needed to provide the service, maintain account and realm history, resolve disputes, enforce rules, improve the game, meet legal obligations, and protect security.

Some gameplay records may remain in backups, audit logs, moderation records, or historical realm records after an account is closed, especially where they are necessary to preserve world integrity, investigate abuse, or comply with legal duties.

Children

RealmConquest is not directed to children under 13. If you are under 13, do not create an account or use the service.

If we learn that we collected personal information from a child under 13 without required parental consent, we will take appropriate steps to delete the information or disable the account. Parents or guardians who believe a child under 13 provided information to RealmConquest should contact SOIVIS.

Your choices and rights

You can update certain account information through your account settings when those settings are available. You can also contact SOIVIS to request access, correction, deletion, or a copy of personal information associated with your account.

Depending on where you live, you may have additional privacy rights, such as the right to know what personal information is collected, request deletion, correct inaccurate information, limit certain uses of sensitive information, or opt out of certain sale or targeted advertising practices. We do not currently sell personal information or share it for cross-context behavioral advertising. If that changes, we will update this policy and provide required choices.

Some requests may be limited by account security, legal obligations, anti-cheat needs, dispute records, or the need to preserve integrity of shared realm history.

International use

RealmConquest may be operated from, hosted in, or supported from countries other than where you live. By using the service, you understand that information may be processed in the United States or other locations where SOIVIS or its service providers operate.

Security

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, and alteration. No online service can guarantee perfect security, so you should use a strong password, keep your credentials private, and notify SOIVIS if you suspect unauthorized access to your account.

Changes to this policy

We may update this Privacy Policy as RealmConquest changes. If changes are material, we will provide notice through the site, account notices, or another reasonable method. The effective date above shows when this policy was last updated.

Contact

Questions or requests about this Privacy Policy should be sent to SOIVIS through the contact form linked on this page. Please include enough information for us to identify your account and understand the request.